10 Best AI Tools to Boost Your Ecommerce Business in 2025

Imagine you’re hiring for a new role. You wouldn’t ask a CPA to run your SEO strategy or have a content writer build out your tech stack. Instead, you’d lean on your understanding of professional skill sets to find the perfect fit.

Choosing an AI ecommerce tool works the same way. In this guide, you’ll discover the key features, pricing, and real‑world applications of the top AI platforms. Plus, we’ve included practical tips to help you select the right AI tools for your online store’s unique needs.

Benefits of Using AI in Ecommerce

Artificial intelligence (AI) and machine learning aren’t just tech buzzwords—they’re powerful tools that help ecommerce entrepreneurs save time, reduce expenses, and drive more sales. Here’s how AI can transform your online store:

Boosted Efficiency AI solutions can draft product descriptions, analyze market trends, automate repetitive tasks, and even manage basic customer queries. By offloading these time-consuming chores, you’re free to focus on scaling your business and exploring new opportunities.
Sharper Marketing Performance With AI-driven marketing platforms, you can dive deep into demographic and behavioral data to understand your audience’s preferences. The result? Highly personalized campaigns that speak directly to each shopper—leading to higher engagement and better ROI.
Elevated Customer Experience AI can sift through customer reviews to pinpoint areas for improvement, and chatbots deliver 24/7 support for routine inquiries. Together, these capabilities help you resolve issues faster, build stronger relationships, and keep customers coming back.
Enhanced Security From detecting fraudulent transactions to verifying payments, AI-powered security tools guard your store against cyber threats. This proactive protection not only safeguards your data but also boosts customer confidence in your brand.

AI Tools for Ecommerce

Artificial intelligence can supercharge every corner of your online store—from fine‑tuning pricing strategies to polishing product videos. Below, you’ll find a curated list of top AI platforms designed to streamline operations, boost sales, and delight customers.

ChatGPT

ChatGPT, the AI-powered chatbot developed by OpenAI, is a go-to content assistant for ecommerce businesses. It can help you generate everything from product descriptions and blog posts to social media captions and marketing emails—quickly and with a human touch. Beyond writing, you can use it to brainstorm ideas, conduct market research, find SEO-friendly keywords, optimize existing content, or even fine-tune your copy.

OpenAI offers both free and paid versions. The free plan gives you access to GPT‑4o Mini, with limited use of the full GPT‑4o model. The Plus plan unlocks broader access to GPT‑4o and includes the more advanced o1 models. Premium users also gain access to tools like advanced data analytics for marketing insights and web browsing for up-to-date research.

And no matter which plan you’re on, you’ll have access to DALL·E 3, OpenAI’s powerful image generation tool—perfect for bringing your brand visuals to life.

Use: Written content creation, research

Features:

Powerful natural language processing (NLP) for human-like responses
Generates and refines content—think product copy, blog posts, translations, and more
Supports keyword discovery and market research to help boost SEO performance

Pricing:

Free plan with access to GPT‑4o Mini
Plus: $20 per user/month for expanded GPT‑4o access and added features
Pro: $200 per user/month for advanced usage and priority tools
Enterprise: Custom pricing with tailored support for larger teams

Shopify Magic

Shopify Magic is a built-in suite of AI tools crafted specifically for Shopify merchants, designed to enhance the customer-facing side of your ecommerce store. Whether you're swapping backgrounds in product photos or crafting SEO-friendly product descriptions and FAQs, Shopify Magic makes the process fast, intuitive, and professional.

One of its newest features, Sidekick, acts like your always-on ecommerce assistant. It’s available 24/7 to help you interpret performance data, offer actionable store tips, and even brainstorm creative ideas when you need a spark of inspiration.

Best of all? The entire suite is free for all Shopify users—no matter which plan you’re on.

Use: Email scheduling, photo editing, and content generation

Features:

Generates compelling, SEO-friendly product descriptions
Optimizes email send times to boost engagement
Suggests helpful FAQ content to enhance customer support
Includes chatbot-style assistance through Sidekick for real-time store insights and ideas

Pricing:

Free for all Shopify merchants—no extra cost, no matter your plan

ClickUp

ClickUp is a powerful project management platform that helps ecommerce brands stay organized, work smarter, and streamline their day-to-day operations. With built-in automation features, it can handle repetitive tasks like updating project statuses, adjusting priorities, and reassigning tasks—freeing your team to focus on what really moves the needle.

It also offers ecommerce-specific templates, such as a project plan or a website marketing roadmap, making it easier to hit the ground running. For those looking to boost productivity even further, ClickUp AI—its built-in writing assistant—can be added to any paid plan for just $7 per user per month.

Use: Project management

Features:

Customizable project views to match your team’s workflow
24/7 customer support to keep things running smoothly
Built-in admin chat for quick, seamless communication

Pricing:

Free plan available with core features
Unlimited: $7 per user/month for growing teams
Business: $12 per user/month with advanced tools and permissions
Enterprise: Custom pricing for larger organizations with specialized needs

Bazaarvoice

Bazaarvoice is an AI-driven platform built to help ecommerce store owners increase conversions through smarter, more personalized shopping experiences. By analyzing customer behavior in real time, it can predict how likely a shopper is to make a purchase, tailor sales and marketing messages accordingly, and deliver personalized product recommendations, offers, or communications right when they matter most.

While Bazaarvoice doesn’t publicly list its pricing, you can reach out to their team directly to get a custom quote based on your business needs.

Use: Conversion and revenue optimization, marketing personalization

Features:

Dynamic personalization tailored to individual shopper behavior
Advanced data mining and real-time analysis for smarter decision-making
Optimizes marketing messages on the fly to boost engagement
Built-in A/B testing to refine what works
Automated reporting to keep performance insights at your fingertips

Pricing:

Contact the Bazaarvoice team for a custom quote based on your business needs

Runway

Runway is a creative AI tool built to help business owners produce and polish high-quality video content—no studio required. Whether you're starting with text, images, or audio, Runway lets you generate original videos with just a few clicks. Its intuitive editing tools also make it easy to change visual styles, add effects, or even remove unwanted elements from your footage.

It’s a great option for creating scroll-stopping social media videos, eye-catching ads, or engaging product demos that bring your brand to life.

Use: Video generation and editing

Features:

AI-powered video generation from text, images, or audio prompts
Robust editing tools to fine-tune footage with ease
Generative audio and audio cleaning to enhance sound quality
Style transformation features to match your brand’s aesthetic

Pricing:

Free plan available for getting started
Standard: $12/month for essential tools
Pro: $28 per user/month for advanced features
Unlimited: $76 per user/month for full access and flexibility
Enterprise: Contact Runway for a custom plan tailored to your team’s needs

Jasper AI

Jasper AI is a versatile content creation tool designed to help business owners craft everything from ads and product descriptions to full-length articles. What makes Jasper stand out is its brand voice feature—it can analyze your existing content, learn your brand’s tone and style, and then use that knowledge to generate new content that sounds authentically “you.” Prefer a hands-on approach? You can also input your own voice and tone guidelines manually.

Higher-tier plans unlock even more creative power, including support for multiple brand voices, image generation, and tools that streamline collaboration. Jasper’s instant campaign feature is especially handy—it can whip up a full set of campaign assets in one go, helping you scale your marketing efforts with ease.

Use: Written content creation

Features:

Advanced natural language processing (NLP) for high-quality, human-sounding copy
Custom brand voices to keep your content consistent and on-brand
Instant campaign generation for quick, cohesive marketing rollouts
Tools for creating, editing, and repurposing content across platforms

Pricing:

Creator: $39 per user/month for solo creators and small teams
Pro: $59 per user/month with collaboration features and more brand voices
Business: Contact Jasper for custom pricing tailored to your organization’s needs

Prisync

Prisync is a smart pricing optimization tool that helps online retailers stay competitive and profitable with less manual work. Powered by AI, it keeps an eye on your competitors’ pricing in real time and lets you adjust your own prices in bulk based on the latest market trends.

Its dynamic pricing feature is especially handy—it automatically updates your product prices as market conditions change, helping you stay one step ahead while protecting your profit margins. Whether you're managing a small catalog or a massive inventory, Prisync makes pricing smarter and more strategic.

Use: Pricing optimization

Features:

Competitor monitoring to stay ahead of the market
Centralized tracking dashboard for easy price management
Bulk price adjustments to save time and effort
Dynamic pricing capabilities that automatically adapt to market shifts

Pricing:

Professional: $99 per month for essential pricing tools
Premium: $199 per month with advanced features for deeper insights
Platinum: $399 per month for full access and premium support

Boost.AI

Boost.AI is a conversational AI platform built to elevate your customer service experience—whether you're automating support or empowering your human team. Acting as a smart virtual agent, it can handle common customer requests, solve issues, and even anticipate needs to offer proactive, helpful suggestions.

Beyond chat, Boost.AI also supports voice interactions, using conversational AI to deliver seamless 24/7 customer support over the phone. It can analyze incoming questions in real time and generate smart response suggestions that agents can use as-is or customize on the fly—making your support team faster and more efficient without sacrificing the human touch.

Use: Customer support

Features:

Natural language processing (NLP) for smooth, human-like conversations
Autonomous virtual agent to handle routine support inquiries
Agent assist mode that suggests real-time responses for faster resolution
Automation for both chat and voice calls, delivering 24/7 customer service

Pricing:

Contact the Boost.AI team to schedule a demo and get custom pricing tailored to your support needs

ViSenze

ViSenze is an AI-powered search and discovery platform built to help ecommerce store owners turn browsing into buying. With six recommendation engines, intuitive visual search, and robust customer journey tracking, ViSenze makes it easier for shoppers to find what they’re looking for—often before they even know it themselves.

Its smart recommendation tools improve site navigation and boost customer satisfaction, which can naturally lead to more conversions. On top of that, ViSenze offers contextual advertising features that analyze shopper behavior to help you create hyper-relevant ads for display across third-party platforms—making your marketing both smarter and more impactful.

Use: Product discovery

Features:

Visual search to help customers find products with just an image
Smart product recommendations that drive engagement and sales
Built-in tools for cross-selling and upselling to increase order value
Customer journey visualization to better understand shopping behavior
Real-time customer data and performance tracking
A/B testing to fine-tune recommendations and experiences

Pricing:

Contact the ViSenze team for a personalized demo and custom pricing options tailored to your store’s needs

Surfer AI

Surfer AI is a content creation tool built for SEO-minded marketers and ecommerce businesses looking to climb the search rankings. With just a target keyword and a few content settings, Surfer AI generates a detailed article outline—and once you give it the green light, it produces a fully written, SEO-optimized article in minutes.

In addition to AI-generated content, Surfer also evaluates your existing content and offers SEO feedback to help you fine-tune what you’ve already published. Higher-tier plans unlock full-site SEO audit features, making it a powerful companion for businesses that want both speed and strategy in their content workflows.

Use: On-page search engine optimization (SEO), content generation

Features:

Keyword research to uncover high-impact opportunities
AI-powered content generation that aligns with SEO best practices
Content optimization tools to fine-tune existing pages
SEO audits to assess and improve your entire site’s performance

Pricing:

Essential: $79 per month for core SEO and content features
Scale: $175 per month with enhanced tools and higher limits
Enterprise: Custom pricing available for large teams or agencies

AI Tools for Ecommerce FAQ

Is there an AI for Shopify?
Yes—Shopify Magic is the platform’s suite of built‑in AI features, designed to streamline everything from image edits to SEO‑friendly copy and 24/7 merchant support via its Sidekick assistant.

What is the best AI tool?
That depends on your goals and budget. For broad content needs, ChatGPT shines. For project management, ClickUp’s AI features can help. And if you’re focused on video, Runway offers powerful generation and editing tools—all three even offer free plans to get you started.

What ecommerce functions can AI support?
AI can enhance almost every corner of your online store, including:

Customer engagement and support
Digital marketing and personalized messaging
Automated customer service (chatbots and voice)
Performance tracking and real‑time analytics
Dynamic pricing and revenue optimization
Conversion rate optimization and A/B testing
On‑page SEO and content optimization

Tips for Choosing AI Tools for Ecommerce

Prioritize Integration Capabilities. Look for tools that plug into your existing platform or tech stack without heavy lifting—check for pre‑built integrations and robust APIs to make setup a breeze.
Focus on Specific Business Problems. Define the challenge you need to solve—whether it’s speeding up content creation, improving conversion rates, or automating support—and choose solutions with proven ROI in that area.
Consider Scalability and Learning. The best AI tools grow smarter over time. Opt for platforms that learn from your customer data, adapt to changing trends, and require minimal manual tuning as your business scales.